Scarborough, ON | Full-Time | On-Site | Mid-level (3+ years)
Overview
Your work will directly support customer reliability, equipment performance, warranty resolution, and services excellence. You will collaborate with internal production, quality and R&D teams. This is a role where your technical expertise and customer interactions will make an immediate impact.
Tasks
- Support US and international customers, serving as primary point of contact for technical questions related to installed equipment and service requirements
- Perform off‑ and on‑site inspections, testing, maintenance, troubleshooting, and repair of high‑voltage equipment, including instrument transformers, coils, and reactors; including spare parts sourcing and coordination planning with the customers
- Conduct initial issue assessments and root cause analysis for equipment‑related questions
- Assist with installation, commissioning, and startup acti...