Responsibilities:

• Overseeing day-to-day operations of the spa facility.
• Ensuring a smooth and efficient workflow in all areas.
• Supervising and coordinating the work of spa staff.
• Conducting regular staff meetings and providing training when necessary.
• Handling employee schedules and ensuring adequate staffing levels.
• Ensuring high levels of customer satisfaction.
• Addressing customer inquiries, concerns, and complaints.
• Monitoring customer feedback and implementing improvements as needed.
• Collaborating with the marketing team to promote spa services.
• Participating in sales activities and promotions to drive business.
• Monitoring and achieving sales targets.
• Assisting in the development of the spa’s budget.
• Monitoring expenses and revenues to ensure financial targets are met.
• Implementing cost‑control measures when necessary.
<...