JOB PURPOSE

• Role holder is assigned to achieve growth and sales targets by successfully managing third party vendor relationships.
• Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.

ACCOUNTABILITIES

Supervision of Subordinates:

• To guide the sales force on policies product features & benefits (conventional & Islamic products), fraud risk, code of conduct etc.
• To liaise the cross functional teams incl credit unit.
• Work with Ops Risk & Fraud Risk Team to mitigate risk on program.
• Ensure high service levels with companies & internal staff and manage customer complaints within TAT.
• Train new sales force on FAB products process & policy.
• Preparing newsletter on ea...