Qualifications And Standards

• College degree preferred in business or a related field
• Significant work experience in management and the hospitality industry
• Strong working knowledge of food and beverage service
• Front and back of house experience is a plus
• Ability to use the Internet, Outlook, word processing and spreadsheet software, and position-specific software required

Duties And Responsibilities

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Oversee health code compliance and sanitation standards
• Train new employees and provide ongoing training for all staff