German-speaking assistance Coordinator – Cape Town CBD

A well-established international company specialising in travel and insurance services for European clients is seeking a German-speaking Assistance Coordinator to join their team in Cape Town CBD.

Requirements

• German speaker with full professional fluency, also in English
• Pro‑active and perform well under pressure
• Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
• Matric or higher
• Competent computer user skills in Microsoft Office tools
• Must be able to work in shifts including some weekends and some evening/night shifts.
• FSB registered – a big bonus

Duties will include, but not limited to:

• Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
• C...