Engineering aspects To investigate along with our sales departments, quality engineers in Japan and customers to quickly identify the root cause, provide our investigation findings and/or product handling recommendations whenever there is a product defect raised by the customers To prepare and provide environmental survey reports such as conflicting minerals reports, restricted hazardous substance reports and material survey reports etc to our customers To prepare and provide product technical specifications to our customers to facilitate their evaluation and consideration
Technical aspects To inspect, service and maintain our company's crimping tools, machines and equipment to ensure they remain in tip top condition prior to shipping to our customers Provide on-site after-sale service such as repair, replace spare parts and provide technical education to the customers who may encounter technical issues when operating our crimping tools, machines and equipment Troubleshoot, analyse ...