Act as a FOH service leader by demonstrating exceptional guest service standards and supporting the FOH service staff on the floor at all times when on duty, for Cassette, Bistro and Events.
Oversee the setup, execution, and breakdown of banquet events, ensuring alignment with event details and service expectations.
Review banquet event orders (BEOs) and coordinate with Sales and Culinary teams to ensure accurate and timely execution.
Lead banquet service during events, managing pacing, staffing deployment, and overall flow of service.
Maximize guest satisfaction and hotel profitability by ensuring that Food & Beverage services,outlets and operations are functioning in the most optimal manner possible.
Involved in interviewing, hiring, training, mentoring and leading the FOH (front of house) team members with a focus on growth and development through perform...
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