Job Description

General Office Administration. Act as the first point of contact on response SLA for all service requests via calls and/or email from the Central Help Desk team. Act as gatekeeper for all work order requisition status (closed/open) through data and voice support for the technology platform. Be the technology service delivery champion for all digitization and technology innovations.

Responsibilities

• Understand the operational and technical inventory support requirements of the site elements for which you are responsible.
• Assist site facilities technicians and/or facilities engineers in coordinating non‑technical outsourced service partners.
• Maintain current inventory files (soft and hard copies) to provide necessary supplies and services.
• Ensure audit‑ready documentation is in place and conduct spot checks to ensure suppliers/service providers meet contractual obligations.
• Administer activities inclu...