Position Overview
At Retro Fitness we are not just running clubs we are building communities. As an Assistant General Manager you will play a key role in leading and developing a high-performing team delivering exceptional member service and driving key revenue results. This is a pipeline role for future General Manager ideal candidates will be ready to step into a GM role within 12 to 18 months based on performance.
What You Will Do
Support the General Manager in all day-to-day operations across Sales Fitness and Front Desk
Lead by example and coach staff on service standards cleanliness and sales processes
Own daily sales responsibilities by coaching the front desk team promoting training packages and contributing directly to membership growth
Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
Solve member concerns quickly and professionally
Jump in to help wherever needed to ke...