Are you ready to be part of something extraordinary? At Firmdale Hotels, we pride ourselves on providing unparalleled experiences to our guests, and now we are looking for a passionate Assistant Head Concierge to join our thriving team at Ham Yard Hotel.

At Firmdale Hotels, we redefine luxury with a unique blend of creativity, warmth, and impeccable service. Our Ham Yard Hotel, nestled in the heart of London, is a vibrant oasis where every detail is crafted to perfection. Join us in our mission to exceed expectations and create unforgettable moments for our guests.

As Assistant Head Concierge, you'll play a pivotal role in the daily operations of our concierge desk. Reporting directly to the Head Concierge, you'll oversee arrivals and departures, manage guest requests with efficiency and precision, and ensure seamless check-ins and check-outs.

Responsibilities:

• Assist in the smooth...