Min. Diploma holder with at least 3 years of experiences working in an F&B & Hospitality environment where there are peaks and troughs in demand during service times
Experience of working in environments involving high levels of customer care
A positive attitude towards developing the role, accepting responsibility and having the ability to generate service improvements, acting with initiative
A strong team player with the ability to multi-task and prioritize work commitments
Flexible approach to departmental requirements
The ability to remain calm under pressure
Job Responsibilities
To oversee daily operations (Concierge Counter, Client Centre, Pantry Area, Coffee Bar)
To the floor in-charge person for on-site service operations
Provide regular service training to team members
To brief the team before each catering event
Monitor the Pa...
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