The Assistant IT Manager is responsible for managing the end-to-end functional areas of the IT Department, including infrastructure and solutions development, implementation and management of hardware, software, networks, and other IT support required by the business. The role ensures that IT systems, applications, infrastructure, and support services are effectively managed to meet business needs. Responsibilities: Manage and enhance ERP systems and business applications. Document business processes and configure improvements. Oversee hardware, networks, servers, and system performance. Install, configure, and maintain devices and software. Ensure reliable connectivity and stable server operations. Provide daily IT operational support and resolve user issues. Log incidents and prepare support reports. Deliver basic IT training for tools, systems and applications. Implement essential security measures and monitor threats. Identify and mitigate IT-related operational risks. Maintain ris...