Learning & Development

• Assist in developing and implementing the hotel's annual Learning & Development plan.
• Coordinate and facilitate onboarding, orientation, and mandatory training programs.
• Organize and deliver in-house training sessions, workshops, and learning activities.
• Support the implementation of brand learning initiatives and corporate training programs.
• Monitor training effectiveness through evaluations, feedback, and performance outcomes.
• Maintain training calendars and ensure timely communication with participants.

Training Administration

• Maintain accurate training records, attendance, and learning reports.
• Update training matrices and monitor completion of mandatory learning.
• Prepare monthly training reports and analyze training statistics.
• Manage training materials, presentations, and learning resources.

Compliance & Brand...