Position OverviewThe Assistant Lodge Manager supports the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences, operational efficiency, and compliance with the lodge's 5-star standards. The role requires a hands-on leader who can manage multiple departments, motivate staff, maintain service excellence, and ensure the smooth running of all lodge operations.
Key Duties & ResponsibilitiesLodge Operations
- Assist in the overall management of the lodge's daily operations.
- Ensure all departments operate efficiently and in accordance with company standards.
- Act as Duty Manager when required.
- Monitor and maintain 5-star service standards throughout the lodge.
- Conduct daily operational meetings and departmental briefings.
- Coordinate communication between departments to ensure seamless guest service.