Description:

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office. This role requires you to work at night shift.

Senior Executive / Assistant Manager - Customer Success (LATAM )

We are looking for a candidate with a minimum of 4-6 years of experience. At Mercer-Mettl, the Customer Success team is at the forefront of delivering stellar experiences to our clients. A fast-moving, high-performing team responsible for managing our marquee clients across the globe. As a Customer Success Manager (CSM), you would be responsible for managing key/large accounts as well as stakeholders of specific regions. This role requires quick thinking/decision making along with collaboration with all internal and external stakeholders. Complex solutioning and ensure smooth delivery of the same for...