Assistant Manager – Customer Relations

OPS – Retail Credit Management | Operations Group

Job Title: Assistant Manager – Customer Relations

Department: Retail Credit Management

Group: Operations Group

Reports To: Unit Manager / Senior Operations Manager

Location: UAE

The Assistant Manager – Customer Relations is responsible for managing the end-to-end mortgage documentation and property transfer process within the Retail Credit Management Operations team. The role serves as the primary liaison between the bank, developers, the Dubai Land Department (DLD) and customers, ensuring collateral perfection, regulatory compliance and timely execution of all title deed and mortgage-related transactions.

• Prepare Developer and DLD documentation for title deed registration and mortgage cre...