Responsible for complete order to cash process and interaction with customers related to the process including the wide range of Customer Service activities.

Well versed with SAP functionality and activities.

Follow trade compliance guidelines in discharge of customer service responsibilities.

SAP skills - Sales Order processing/ Intercompany Purchase Order processing/ Credit note/ Debit note processing/ Sample processing/ Return Order processing/ Purchase Request booking and follow up status

Download Order list report/Inventory report/Overdue report/Credit limit

Understand SAP logic and have the ability to find error reason and resolve error in R11