Your main responsibilities
Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency. Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement. Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities. Manage repairs from offer to order including the collection of bad debts. Manage the Modernization Transformation What you bring
Expertise
Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry.
Knowledge and Skills
Desired E&E product knowledge, safety pro...