Become the Assistant Front Office Manager at The Clayfield, opening summer 2026 in Niagara-on-the-Lake. Your role will focus on delivering exceptional guest services in a luxury setting.
As part of the Unbound Collection by Hyatt, The Clayfield aims to provide refined guest experiences. In this leadership position, you will oversee daily Front Office operations, ensuring a seamless and luxurious guest journey. Your support in team development will be vital in creating a warm and polished atmosphere.
Key Responsibilities:
• Manage day-to-day Front Office and lobby operations
• Lead luxury-driven guest service efforts
• Oversee scheduling, payroll, and performance development
• Coordinate with departments for operational efficiency
• Handle guest concerns effectively and professionally
Requirements:
• Proven leadership experience in luxury Front Office
• Strong knowledge of hotel operation systems
• Exceptional communication and multitasking skills
• A...