Purpose of the Position
The Assistant Manager supports the General Manager in overseeing the daily operations of the hospitality establishment. The role ensures efficient operations, excellent customer service, effective staff supervision, and the smooth running of all departments to achieve business goals and guest satisfaction.
 
Key Responsibilities
Operations Management

• Assist in managing the daily operations of the establishment.


• Ensure all departments operate efficiently and according to company standards.


• Monitor cleanliness, maintenance, and service quality.


• Assist in coordinating operational activities and resolving issues.

Staff Supervision

• Supervise and support employees during shifts.


• Assist with staff scheduling and duty rosters.


• Train, motivate, and monitor staff perfo...