Assistant Manager HR (BPO & IT) Job Summary We are looking for a proactive and experienced Assistant Manager HR with strong exposure to BPO and IT environments. The ideal candidate will be responsible for managing HR operations, employee engagement, performance management, compliance, and employee relations while supporting business objectives and workforce productivity. Key Responsibilities Manage end-to-end HR operations including onboarding, employee lifecycle management, employee relations, and compliance. Partner with operations managers and business leaders to support workforce planning and HR initiatives. Drive employee engagement programs, retention initiatives, and attrition control strategies. Develop attrition control strategies specific to BPO environment. Conduct pulse surveys, skip-level meetings, and feedback sessions. Drive recognition programs and performance culture. Support performance management processes, including appraisals, goal setting, and performance improv...