Assistant Manager – Premium Lounge & Hospitality

Location: Kuala Lumpur (TRX / Jalan Imbi Area)Employment Type: Full-TimeSalary: RM4,500 – RM7,000 (Based on experience)

Job Description

• Assist in overseeing the daily operations of the premium lounge.
• Ensure excellent guest experience and maintain exceptional service standards.
• Supervise, coach, and motivate front-of-house team members.
• Manage staff scheduling, attendance, and daily manpower requirements.
• Handle guest feedback, enquiries, and complaints professionally.
• Monitor inventory, stock levels, and coordinate ordering when necessary.
• Ensure cleanliness, safety, and compliance with food hygiene standards.
• Support marketing activities, events, and special promotions.
• Work closely with management to achieve sales and operational targets.
• Prepare daily operational repor...