Note: Experience in Motor Insurance is Mandatory Job Location will be Pune - Magarpatta Shift Time: 3.00 am to 12.00 pm Work Mode: Work from Office - Mandatory Roles and Responsibilities: Process management: Responsible for management and coordination of overall operations for team handling Insurance Claims related activities, SLA delivery across all processes, quality and general administration. Team Management and People Development: Lead & motivate the team and ensure their development through direct coaching/feedback wherever required. Support learning and development initiatives, provide coaching and counselling, drive staff motivation and retention programs. Effectively implement rewards/recognition, appraisal & incentive programs. Create cross-functional teams to drive versatility and encourage team building. Ensuring all business requirements are met within specified timeframes to maintain service level arrangements. Ensuring individual and team output is as per the set quality...