Job Description

The Assistant Manager Operations at tMart plays a key role in supporting the execution and optimization of day-to-day operations across the business.

This role focuses on driving operational efficiency, ensuring service excellence, and supporting team performance across functions such as fulfillment, logistics, and store operations.

The ideal candidate is hands-on, detail-oriented, and capable of managing frontline teams while contributing to continuous process improvement.

Operational Execution & Process Support

• Support the implementation and monitoring of operational processes to ensure efficiency, productivity, and service quality.
• Oversee daily operations within assigned areas (e.g., dark stores, fulfillment, last-mile logistics, customer experience).
• Ensure adherence to standard operating procedures (SOPs) and company policies.
• Identify operational issues and escalating or resolvi...