Coordinate and manage customer orders from order intake through to contract fulfillment, ensuring compliance with contractual scope, delivery schedules, and cost requirements.
Liaise with internal stakeholders (Sales, Sales Engineering, Finance, Aftersales, Logistics), factories, suppliers, and customers to ensure smooth order execution.
Support payment administration, including down payments, milestone payments, Letters of Credit (LC), Bank Guarantees, and Performance Guarantees in accordance with contractual terms.
Manage SAP transactions, including creation of batch and serial numbers, and perform Goods Receipt (GR) activities for incoming products and third‑party purchases.
Coordinate shipment arrangements, including shipping instructions, vessel bookings, Bills of Lading, and delivery documentation.
Monitor payment collection prior to delivery and follow up with customers.
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