• JOB PURPOSE

To manage the complete F&B outlet operations. As a manager, behaves in an exemplary fashion, embodying the brand mindset, manages the team ensuring guest satisfaction, quality and high standards of service for customers and ultimately lead the outlet to attain profitable results.

• EXECUTIVE RESPONSIBITIES & EMPOWERMENT

• Ensures guests are well looked after, from the moment they arrive to the time they leave
• Enquires whether guests are satisfied throughout the meal
• Offers attentive service to guests, adapting to any constraints
• Establishes good relations with guests, offering advice and fostering customer loyalty
• KEY OPERATIONAL RESPONSIBILITIES

Financial

• Takes part in inventories and ...