Our client IPS Pakistan is looking for an Assistant Manager QA & Compliance in Lahore .
Job Description
The QA & Compliance Assistant Manager will be responsible for overseeing quality assurance standards across multiple campaigns including healthcare, construction, B2B or B2C campaigns and local projects. The role ensures adherence to client requirements, regulatory standards, and internal compliance policies while maintaining high operational quality.
This position plays a critical role in monitoring performance metrics, identifying process gaps, implementing corrective actions, and driving continuous improvement across departments.
Major Job Responsibilities
Quality Management
Oversee quality assurance activities across all campaigns including healthcare, construction, and local projects.
Develop and standardize QA scorecards tailored to each sector or campaign.
Monitor quality performance, error ratios, and compliance indicators across teams.
Con...