Key Responsibilities
1. Sales Force Automation (SFA) System Management
Administer and maintain Sales Force Automation (SFA) applications.Ensure seamless functioning of mobile applications used by field sales teams.Manage user access, workflows, system configurations, and master data.Coordinate with IT teams and vendors for issue resolution and system improvements.2. Business Process Optimization
Understand sales operations and convert business requirements into efficient SFA workflows.Identify process gaps and recommend automation opportunities.Drive digitization of sales activities such as order booking, attendance, beat planning, route optimization, and retailer management.Ensure timely creation, updating, and uploading of trade schemes and promotional programs within the SFA platform.3. User Support & Training
Serve as the primar...