EXL is looking for a skilled team leader in Pasay, Metro Manila to oversee operations in the US P&C client area. The successful candidate will supervise a team to meet KPIs and SLAs, monitor workflow, provide coaching, and handle escalations. Ideal candidates should have at least 2 years in college and 2+ years of experience in operations or team leadership. EXL is committed to innovation and excellence, providing a dynamic work environment that emphasizes quality and process improvement.
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