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Assistant Manager- Service Experience- Middlesex Commons Rack

Company

Nordstrom

Location

Burlington, MA

Posted

June 22, 2026

Position Overview

Job Description
The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.



A day in the life…
+ Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
+ Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
+ Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
+ Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
+ Assi...

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