You will lead the translation of policy objectives into service and operational concepts and requirements, in line with national directions through the partnership with various Divisions (e.g. Partners Development Division, Care Systems Integration Division, Service Development Divisions) and Ministry of Health (MOH) to understand Seniors' needs and current solutions, identify and assess gaps and best practices, and recommend options to address underserved and emerging needs.

• Develop plans and processes across various domains (e.g. client flows, manpower, logistics, data, technology, financing, partnerships, resilience) to translate policy objectives into operational concepts and requirements. This includes the review of service requirements, indicators and funding models to improve outcomes for Seniors and efficiency for Partners.
• Develop and hold the view on constraints and changes needed to plans and operations policy, across services.
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