Job Description – Process Trainer

Location – Chennai - IIFL Tower Perungudi
6 Days Working(Day Shift)

Job Responsibilities
Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
Coordinate training schedule, set up, creation of training materials and follow-up.
Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
Responsible for providing the product knowledge on Health Insurance to all new joiners.
Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
Assist in delivery of on-going training programs
Evaluate training and report on trainees
Reviewing trainings performances and preparing participants’ score sheets
Arrange for follow-up training, or report following training sessions
Timely & constructi...