Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center!
Must be receptive to detailed and frequent performance feedback.
Proficiency with a keyboard and window-based applications, including Internet.
Good oral and written communication skills. Must be able to have a fluent interactive conversation with callers.
Ability to excel in a team environment, as well as work well independently.
Organization and prioritization skills.
Ability to think like the customer, with a passion to deliver top quality service.
They must also learn various administrative PC systems, become thoroughly familiar with o...
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