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Role Summary
Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.
What's on your plate?
Own operational performance across the Local Shops ecosystem
Lead the day-to-day execution of the ground Operations.
Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.
Own Shopper Cost (CPO) efficiency & workforce optimization
Take full ownership of shopper cost performance by driving initiatives that optimize staffin...