Establish organizational framework and procedures for the division of Road Transport.
Standardize the processes, SOPs & guidelines, corporate IT-solutions, benchmarks and compliance procedures in line with Head Office specifications and the country requirements to ensure an efficient & sustainable organization structure.
Drive operations excellence, 5S, continuous improvement and best practice sharing.
Quality control of all related activities to the services performed for Road Transport.
Establish efficient communication processes and structures of all related issues/risks to the services performed for Road Transport to monitor the service standards consistently.
Develop customer service protocol, process to align with regional and country management.
Product Development
Support in selling cross-border services by providin...
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