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Assistant Operations Manager

Company

IRAMA DINING SDN BHD

Location

george town, penang

Posted

June 25, 2026

Position Overview

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  • Assist in managing the daily operations of the restaurant to ensure smooth and efficient service.
  • Supervise and support supervisors, service crew, baristas, and other operational staff.
  • Ensure all team members comply with company policies, SOPs, hygiene, and service standards.
  • Monitor staff attendance, punctuality, grooming, and work performance.
  • Prepare and manage staff duty rosters and manpower scheduling.
  • Ensure excellent customer service and handle customer feedback or complaints professionally.
  • Monitor restaurant cleanliness, maintenance, and overall guest experience.
  • Coordinate with kitchen and service teams to ensure efficient operations and service delivery.
  • Assist in inventory control, stock management, and ordering of supplies when required.
  • Monitor sales performance and assist in achieving outlet sales targets.
  • Prepare operational reports and provide updates to manage...

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