Urgent Hiring | Assistant Manager – Operations (International Voice Contact Center) | Bangalore & Hyderabad

A leading organization is hiring Assistant Manager – Operations for its International Voice Contact Center .

Interviews will be conducted on 10th or 11th July at the Gurgaon office.

Only candidates who are available to attend the interview in person on these dates should apply.

Locations: Bangalore & Hyderabad

Key Responsibilities:

• Lead and manage a team of Customer Service Representatives to achieve operational and quality targets.
• Conduct regular team huddles, performance reviews, coaching, and feedback sessions.
• Foster a positive, high-performance work environment focused on employee engagement and development.
• Monitor daily contact center operations, ensuring adherence t...