Summary of Responsibilities:

Reporting to the General Manager responsibilities and essential job functions include but are not limited to the following: 

• Assist supervisors with management issues and Heartist development.
• Attend professional conferences and professional development seminars.
• Accommodate VIP guest preferences and special requests.
• Maintain warrantees and service agreements on all equipment work with engineering to resolve any malfunctions and initiate repair.
• Review hotel occupancy forecasts and recreation schedules.
• Assist with guest relations and scheduling when necessary.
• Handle emergency situations with urgency and discretion.
• Assign job tasks to recreation personnel as suited to their position and ability.
• Implement and ensure correct records of all recreation promotions analyze the results and establish action plans to improve marketing strategy.
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