Support the Restaurant General Manager in overseeing this award winning restaurant operations.
Both guest and team experience will be at the heart of all you do. Youll support your team by leading by example keeping them involved and motivated; helping them feel empowered and supported confident in providing top Hox experiences for our guests and comfortable turning to you with questions.
Work closely with the Restaurant General Manager to create and plan initiatives and incentives alongside a strong understanding of the guest booking and profiling system to drive revenue.
Work closely with the Restaurant General Manager Head Chef and Sous Chefs so that front of house and back of house are working smoothly hand-in-hand.
Gather customer feedback and recommend improvements.
Handle guest complaints and ensure satisfaction.
Driving standards throughout the team through implementation of trainings coaching feedback and briefings ...
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