Position Purpose Provide guidance and day-to-day training to staff within assigned area. Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience. Manage and coordinate activities with people, products and equipment to maximize sales and profit.
Responsibilities Restaurant Operations - Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team.
- Check readiness of restaurant for service day and brief service crew on staffing roster for service day.
- Manage customer flow and seating arrangement.
- Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary.
- Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary.
- Ensure docum...