Lead operations in a vibrant spa environment while ensuring exceptional customer service. Drive sales objectives and manage cost control to foster a successful team atmosphere.
As Assistant Spa Director, you will oversee daily operations and personnel management. This role involves hiring staff, fostering business relationships with the hotel, and ensuring a focus on customer satisfaction. You will also handle multiple calls while assisting clients and managing billing processes.
Key Responsibilities:
• Ensure smooth spa operations
• Achieve sales targets and control costs
• Manage staff hiring and development
• Build and maintain hotel partnerships
• Provide outstanding customer service
Requirements:
• Strong discernment and judgment skills
• High level of discretion and confidentiality
• Excellent courtesy and diplomacy
• Ability to handle multiple tasks under pressure
• Experience in hospitality or spa management preferred
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