Role Overview

Assistant Retail Manager at Chatters Salon in Willoughby will provide outstanding customer experience, coach the sales team, and help meet store sales targets.

Responsibilities

• Present and promote beauty products at the customer level.
• Coach and train the sales team to achieve store sales targets.
• Ensure the salon remains sparkling clean, well‑stocked, and merchandised according to Chatters standards.
• Deliver 5‑star customer service and create a welcoming environment for guests and beauty consultants.
• Build rapport with guests and team to drive repeat business.
• Assist in achieving sales targets and promote product knowledge.

Qualifications

• Enthusiastic about all things beauty.
• At least 2 years of experience in a retail leadership, customer service, sales, or retail industry role.
• Strong communication and interpersonal skills.
• Positive, ou...