Role

The Assistant Vice President – Central Process & Governance Lead will lead the establishment and governance of the Testing Center of Excellence (TCOE), driving standardized QA processes, governance frameworks, quality metrics, automation strategies, and continuous improvement across enterprise technology initiatives.

Responsibilities

• Define, standardize, and continuously improve QA processes, frameworks, and best practices.
• Establish and enforce QA governance, policies, and compliance across projects.
• Define, monitor, and report QA KPIs, dashboards, and quality metrics.
• Drive automation, AI-enabled testing, and process optimization initiatives.
• Conduct QA audits, maturity assessments, and risk analysis.
• Manage defect governance, root cause analysis, and quality improvement initiatives.
• Collaborate with cross-functional teams to ensure consistent QA practices.
• Develop QA do...