Lead the preparation and organisation of Change Review Committee (CRC) sessions, including collating materials, documenting decisions, and tracking follow‑up items.
Continuously review and improve change management processes to ensure alignment with internal policies and compliance with external regulations.
Identify improvement areas in Systems Development Life Cycle (SDLC) to keep system deployment errors at a minimum with key focus on customer touchpoints which includes but not limited to activities like the review of UAT/SIT test cases for completeness.
Conduct focused technology reviews and assessments as requested by management.
Stakeholder Engagement
Liaise closely with Group IT, Digital Transformation and Cyber Security to implement solutions in ensuring system resiliency.
Operational Excellence
Contribute to the developme...
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