The role is responsible for independently driving new initiatives, enhancements, and projects across CIMB’s Consumer Digital platforms, including CIMB OCTO web, CIMB OCTO mobile app and Wealth platform, in alignment with the overall digital banking and product enablement roadmap. The role encompasses end‑to‑end ownership of product vision, strategy, and delivery for digital banking, wealth, and operational excellence solutions, with a strong focus on enhancing customer experience, improving operational efficiency, and supporting business growth.

This role requires analyzing and managing business requirements, guiding team members, preparing approval and governance papers, resolving delivery and production challenges, and ensuring operational support within stipulated SLAs. It plays a key role in driving digital transformation by expanding self‑service capabilities, streamlining digital journeys, reducing reliance on branches and contact centers, and eliminating operationa...