Assist the team’s primary contact to client on daily operational, issue discussion and any other requests.
Preparation of Net Asset Value calculations as per service level agreement, including but not limited to fee amortization and accruals, financing accruals, management and performance fees computation
Preparation of wire payments
Ensure consistent deliverables to ensure high SLA compliance within set accuracy standards
Assisting your manager and/or seniors on new client onboarding
Prepare investor capital activities, annual financial audits and other statutory reporting
Address and/or escalation of all material issues affecting the NAV production process or client relationship to your manager in a detailed and timely manner
Resolve issues/queries raised by clients in a timely manner and maintain a high level of client satisfaction
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