Responsibilities •10-12 years of overall BPM experience and 5+ years of relevant BPM Quality management experience •Proven FNA domain experience in managing overall effectiveness•Experience in leveraging & proven expertise in replicating key best practices and reporting from these platforms •Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team •Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes•Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency. Added advantage if certified as Six Sigma Green/Black Belt •Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams •Ability to analyze complex data and share key process and business inferences/insights with the leadership team...