Job Description

ROLE AND RESPONSIBILITIES:

• Handle day-to-day MACD (Moves, Adds, Changes, Deletions).
• Troubleshoot basic user-level telephony and connectivity issues.
• Monitor voice infrastructure health and generate reports.
• Maintain inventory of IP phones and licenses.
• Assist senior engineers in system patching and maintenance

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree.
• CCNA (Cisco Certified Network Associate) certification required.
• ITIL v4 Foundation Certified
• Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply

PREFERRED SKILLS:

BEHAVIORAL ATTRIBUTES:

• Learner: Eager to learn new cloud technologies rapidly.
• Teamwork: Collaborates effectively within a structured team environment.
• Communication: Clearly articulat...