Overview

As an Associate Credit Services Representative at Medtronic, you will support collection and recovery activities across customer accounts, working closely with internal stakeholders and external agencies to reduce overdue balances and maintain healthy accounts. This hybrid role is based in Lahore.

Responsibilities

• Support collection activities for assigned customer accounts.
• Coordinate and monitor external collection agencies for timely collection actions.
• Follow up with collection partners on recovery progress, disputes, and action plans.
• Review overdue accounts and support escalation of high-risk customers.
• Maintain accurate records of collection activities, agency updates, and customer communications.
• Collaborate with internal stakeholders to resolve outstanding balances and collection issues.
• Prepare collection performance reports, aging analysis, and recovery updates.
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