Enhance customer service with FedEx as an Associate Customer Experience Analyst in Toronto. This hybrid role focuses on operational efficiency and engineering support to drive meaningful improvements.
In this position, you will work with senior engineers on various projects aimed at optimizing processes. Your expertise will be crucial in applying engineering techniques and integrating innovative technologies to reduce costs and improve service quality.
Key Responsibilities:
• Assist senior engineers in diverse engineering projects
• Apply methods that reduce costs while enhancing service
• Support implementation of current operational technologies
• Maximize value from updated systems and processes
• Collaborate with teams to improve GTS operations
Requirements:
• Bachelor’s Degree in Industrial Engineering or similar
• Minimum of one year of analytical experience
• Proficient in SQL and database modeling
• Solid understanding of data analysis and we...